Refund Policy

Last updated 3 September 2026.

The short version

Seven days from purchase. Full refund. No reason needed, no retention call, and you keep any templates you already downloaded.

How to request one

Email hello@kirovault.com from the address you bought with. You don't need to explain why. We'll confirm within one working day and process it immediately.

When the money arrives

Stripe returns it to the original payment method. Most banks show it within five to ten working days; the delay is on their side, not ours.

What happens to your access

Course access ends when the refund is processed. Files you've already downloaded are yours to keep — we're not going to pretend we can take them back.

After seven days

We don't refund outside the window as a rule, because the whole course is accessible immediately. If something has genuinely gone wrong — a technical fault, a duplicate charge, a purchase you didn't make — email us anyway and we'll sort it out.

Chargebacks

Please email before disputing a charge with your bank. A refund takes an hour; a dispute takes months and we both lose. If you've already opened one, tell us and we'll resolve it.